Internet Policy

Westphalia Telephone Company / Westphalia Broadband Inc – Internet Service / Privacy Policy


Westphalia Telephone Company and Westphalia Broadband Inc. (collectively referred to as “WTC/WBI”) is committed to protecting its Internet service customers’ privacy. Users should review this Privacy Policy to better understand WTC/WBI’s views and practices, and how they pertain to them as customers of WTC/WBI’s Internet Service and users of WTC/WBI website.

What types of information does WTC/WBI collect?
WTC/WBI may collect two types of information: personal information and non‐personal information. “Personal information” refers to information that is particular to you, such as, your name, address, phone number, fax number, and e‐mail address. “Non‐personal information” refers to information that does not by itself identify a specific individual. This information includes but is not limited to websites visited, WTC/WBI’s website Uniform Resource Locator (“URL”) that you just came from, network traffic data, services and features used, call record details, what browser you are using and your Internet Protocol (“IP”) address.

How do we collect information from you?
WTC/WBI does not collect personal information on its website without your knowledge and active participation. In general, you can visit WTC/WBI’s website without divulging any personal information; however, there are areas of our website that might require personal information in order to contact WTC/WBI directly, specifically, when registering e‐mails, obtaining remote access, and contacting online technical support.
Information is collected on WTC/WBI’s website in the following ways:

Browsing our website
WTC/WBI may collect IP addresses for the purposes of system administration, to
gather broad demographic information, and to monitor the level of activity on our website. WTC/WBI may collect information from visitors to our website regarding the referring URL, your IP address, which browser you used to come to our website, and the pages of our website that you viewed during your visit and any search terms entered on our website.

“Cookies” are small pieces of information that are stored by your browser on your
computer hard drive. Our cookies do not contain any personally identifying
information. Your web browser may allow you to be notified when you are receiving a

cookie, giving you the choice to accept it or not. While you can still navigate through
our website if you do not accept cookies, you may not be able to register for e‐mails or
obtain remote access from WTC/WBI.

As noted above, on WTC/WBI’s website, you are given the opportunity to send e‐mail
to us. WTC/WBI retains the information in any e‐mail that you send to us, such as
your name, e‐mail address, address, telephone number, etc. WTC/WBI may
periodically send you e‐mails or other company information. WTC/WBI will not send
you e‐mails if you have previously requested us not to do so and/or have not registered
to receive them.

How is your personal information used?
WTC/WBI uses your information in connection with delivering its products and services to you. More importantly, WTC/WBI wants to deliver a compelling online experience that will keep customers coming back to visit the service again and again. WTC/WBI uses the information supplied to it as a means to personalize portions of the service. Some of these personalized services are made available directly by WTC/WBI, while others may be offered by its content partners. In addition, WTC/WBI analyzes and evaluates customer preferences, comments, and criticisms of its offerings in order to make improvements to the present and future versions of the service.

WTC/WBI uses the personal information it collects to provide you with information or
samples that you have requested. In addition, we use the non‐personal information we collect to provide you with a better website experience in the future. WTC/WBI does not rent, sell or trade your private information to any non‐affiliated third party.

Who is collecting your information?
While you are on the WTC/WBI website, the Company may collect non‐personal and e‐mail information. In addition, we may provide links in the WTC/WBI website to third party websites. WTC/WBI is not responsible for the third party websites. WTC/WBI urges you to review carefully the privacy policies posted on these third party websites. WTC/WBI cannot guarantee the accuracy of the information found on any third party websites. Please be aware that WTC/WBI does not control, nor are we responsible for, the privacy policies of third parties or their company websites. This Privacy Policy applies only to WTC/WBI and the information we collect on our website.

With whom do we share your information?
As described above, some of your information may be shared with third parties as a result of your navigation to the third party website. In addition and with your prior authorization, we may, in the future, need to share certain personal or non‐personal information with our affiliated companies with whom we have established business relationships. WTC/WBI will never willfully disclose individually identifiable information about its customers to a third party without first receiving that customer’s permission unless WTC/WBI believes in good faith that the law requires it, or to protect the rights or property of WTC/WBI.
How does WTC/WBI protect your personal information?
WTC/WBI takes reasonable precautions to protect your personal information against
unauthorized access by storing the information on a secure server, which is accessible only by authorized personnel. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure and WTC/WBI will not be held liable should a third party illegally obtain your personal information.

While we have made significant efforts to protect your personal information, we cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk. WTC/WBI takes special care to protect the safety and privacy of young people using its services. The WTC/WBI website does not knowingly collect information about children and the majority of its website is not specifically directed to children. WTC/WBI believes that children should get their parents’ consent before giving out any personal information. WTC/WBI encourages parents and legal guardians to participate in their child’s experience on its website. Children should always ask a parent for permission before sending personal information to WTC/WBI, or to anyone on the Internet.

How do you provide consent?
By using the WTC/WBI website, you consent to our Privacy Policy and our policies and procedures contained herein regarding the collection and sharing of your information.

How often are changes made to the Privacy Policy and how will you learn of the changes?
WTC/WBI reserves the right to change, modify or update this Privacy Policy at any time without notice. In the event of any modification, we will post the changes in this Privacy Policy so that you will always know what information we are gathering and how we might use that information. However if such changes are material, we will either announce the change on the home page of the website or take such other action as we deem appropriate under the circumstances. Accordingly, you should periodically visit this page to determine the current Privacy Policy to which you are bound.